Privacy & Cookie Policy

  

At Boom Fitness ltd, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that Boom Fitness is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.


We just don’t do that sort of thing.


But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.


Get comfy and have a quick read.


WHO WE ARE
Roi Larrett and Boom Fitness is the trading name of Boom Fitness Limited. We take your privacy seriously and as such have laid out the following privacy notice in line with the General Data Protection Regulation 2018.  


We are company number 09149183 registered in United Kingdom. Our registered office is at Farm Cottage, Luddenham, Kent, ME13 0TE.


By using our facility and any of our services you agree to be bound by the policies set out in this privacy notice. We are fully committed to protecting the privacy and safeguarding the use of your personal information and we will look to keep this privacy notice updated, therefore check back here regularly to review any amendments.


Any questions relating to our privacy policy or this notice should be directed in writing to us, you can find more contact details on our contact page at http://www.boom-fitness.co.uk/privacy-policy--cookie-policy.html/ or you can contact us via email: roi@boom-fitness.co.uk 


WHAT DATA WE COLLECT AND HOW WE USE IT
We collect and process your personal information (such as name, date of birth, contact information, bank account and payment information and information relating to health conditions and usage) in order to administer your accounts and subscriptions with us – to process orders, payments or applications submitted by you.


We also use it to carry out our obligations in relation to any agreement or contract you have with us including any subscription to our service, or to verify your identity.
We will not share your data with any third party other than those utilised to service our business or if legally obligated to do so. External partners (processors) may be utilised to perform tasks including but not limited to: processing payments, making bookings, marketing, accounting and account management – we agree terms with all of our partners to ensure that they all comply with high levels of confidentiality and best practice in privacy and security standards in line with the General Data Protection Regulation 2018.


WEBSITE COOKIES
Our website may use cookies to collect information.  This includes information about browsing and purchasing behaviour by people who access our website.  This includes information about pages viewed, products purchased and the customer journey around our websites. Detailed information is set out at the bottom of this page - http://www.boom-fitness.co.uk/privacy-policy--cookie-policy.html 


SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in a number of physical, electronic and managerial procedures to safeguard and secure the information we collect from you.
Security measures include but not limited to: 

  • Two  Factor Authentication
  • Biometric  security (where possible on mobile devices)
  • Opt in  forms and check boxes when receiving data from you
  • Hard  copy forms/data kept in a locked filing cabinet in a locked room
  • Password  protected social media, laptops, phones, tablets, data processors
  • Using  reliable, trustworthy 3rd parties for the operation and provision of      services/subscriptions
  • Restricted  access to data limited to those that are required to use the data for  business operation and marketing purposes only

INFORMATION ABOUT PRODUCTS AND SERVICES AND MARKETING
From time to time we may send you details of products and services that may be of interest to you via email or SMS and social media. This is only if you opt to receive this information, via informed opt-in consent or via legitimate interest, whereby you could reasonably expect to hear from us following a recent enquiry, purchase, content download or referral from someone you know.


YOUR RIGHTS AND KEEPING OUR RECORDS UP TO DATE AND ACCURATE
The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
You can opt out from any promotional, non-essential or marketing content at any time by clicking the unsubscribe link in an email or by contacting us directly.
You may also contact us directly to request information about what data of yours is recorded by us, how it is stored and what it is. If you would like a copy of the information held on you please write to us at the registered address above.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. You also have the right to lodge a complaint with a supervisory authority if you feel your privacy has been violated.


The Information Commissioners Office provides information on your rights. https://ico.org.uk/your-data-matters/ 


In general we retain and process personal data for a reasonable period following initial enquiry, purchase or the lapsing of an account with us. Certain records such as health screening forms may be retained for a longer period, in line with fulfilling contractual obligations of due care to our customers and visitors, in line with industry standards. We may keep your records for up to 7 years but won’t be shared unless requested by a legal body.


THIRD PARTY SITES, APPS AND SERVICES
We cannot be responsible for the privacy policies and practices of other websites, apps or services even if you access them using links from our sites, or during the delivery of our services. We recommend that you check the policy of each site you visit, any apps you use or any third party services that you may register with.
We may use 3rd party services and apps to help us run Boom Fitness Ltd and provide the service to yourself.  Some of the services include but not limited to:
Team Up and Push Press – Managing your membership, payments, allocation of sessions, booking and general business operations.  You can view their policies on their websites or via http://www.pushpress.com/privacy-policy/ and https://goteamup.com/en-gb/company/privacy/
Stripe and Go Cardless – are payment processors we may use - https://stripe.com/gb/privacy and https://gocardless.com/legal/privacy
Izettle - Card payment processor for use at events and in the studio - https://www.izettle.com/gb/privacy-policy
Mailchimp and Aweber – Email systems for sending automated and manual emails to keep you up to date with the business - https://mailchimp.com/legal/privacy/ and https://www.aweber.com/privacy.htm
Outlook 365 – Manual emails direct from the coaches - https://privacy.microsoft.com/en-gb/privacystatement
Website run on Weebly and hosted by godaddy - https://www.weebly.com/uk/privacy and https://uk.godaddy.com/agreements/ShowDoc.aspx?pageid=privacy 


SOCIAL MEDIA
We advise Members and visitors to take all due care when taking photographs or filming on site to ensure that no one else appears in their photos or footage. We do occasionally arrange filming or photographs for use on our Social Media or other communications. All due care will be taken to ensure that no one appears in filming or content created by us without expressing consent to be included. If you find you do appear in error, and would like an image or video to be removed from our Social Media channels or communication please contact us immediately.


As coaches we at times take photos and videos to use in our marketing and promotions because we have found that it helps new clients feel welcomed into the business,  you can of course opt out of appearing in these and can request them to be removed from social media at anytime in writing to the registered office.


Analytics
We like to keep track of what websites, information and links are popular and which ones don’t get used so much, to help us keep our information relevant and up to date. It’s also very useful to be able to identify trends of how people navigate (find their way through) our information and when and where ‘error messages’ may originate.
This group of cookies, often called ‘analytics cookies’ are used to gather this information. The information collected is grouped with the information from everyone else’s cookies. We can then see the overall patterns of usage rather than any one person’s activity. Analytics cookies are used to improve how an application, a website and its pages work.


Our applications, web locations, websites and communications you get from us contain small invisible images known as ‘web beacons’ or ‘ pixels’. These are used to manage the interaction between you and the online information or email and allows us to assess the effectiveness of the communication.


DISCLOSING YOUR INFORMATION TO OTHERS
Other than the disclosures referred to in this policy, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


Complaints
If you wish to make a complaint about how we use your information, please contact Roi Larrett using roi@boom-fitness.co.uk and we will do our best to help. If you are still unhappy, you can contact the Information Commissioner’s Office via their website.


Contacting Boom Fitness Ltd
Any queries or comments about this privacy and cookies notice, for requests of copies of the information we hold about you, or if you wish to have a copy of your information, restrict or erase your records, please email Roi Larrett using roi@boom-fitness.co.uk


Changes to this notice
We will occasionally update our privacy and cookies notice. We will post a notice of any material changes on our website prior to implementing the changes, and, where appropriate, notify you using any of the contact details we hold for you for this purpose. This may include phone, SMS, e-mail, post or interactive social media. We encourage you to periodically review our notice to be informed of how we use your information.


Cookie Policy for Boom Fitness Ltd

This is the Cookie Policy for Boom Fitness Ltd , accessible from www.boom-fitness.co.uk


What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.


How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.


The Cookies We Set

· Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

· Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

· Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

· Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

· Surveys related cookies

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

· Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

· Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.


Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

· This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

· Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

· From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

· The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the official Google AdSense privacy FAQ.

· Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

· We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.


More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the CookiePolicyGenerator.com


However if you are still looking for more information then you can contact us through one of our preferred contact methods:

· Email: Roi@boom-fitness.co.uk